Your privacy matters to us. This page explains exactly what personal data 77joya collects when you use the platform, how that data is used, who it may be shared with and what rights you have over your own information. We've written this in plain language — no legal jargon, no confusion.
Before you read the full policy, here's a plain-language summary of the six most important things you should know about how 77joya handles your personal information.
All personal data transmitted between your device and 77joya servers is protected by 256-bit SSL encryption. This applies to your login, payment details, personal information and all account activity. Your data is never transmitted in plain text.
77joya does not sell, rent or trade your personal data to third parties for marketing or advertising purposes. Your information is used only to operate your account, process payments and improve the platform experience — nothing else.
You have the right to access, correct or request deletion of your personal data at any time. Simply contact the 77joya support team at [email protected] and your request will be handled within 30 days in line with applicable data protection standards.
77joya only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed for account management, payment processing and fraud prevention.
All personal data held by 77joya is stored on secure servers with access controls, regular security audits and intrusion detection systems in place. Only authorised personnel with a legitimate operational need can access player data — and all access is logged.
In the unlikely event of a data breach that affects your personal information, 77joya will notify affected players promptly and take immediate steps to contain the breach, assess the impact and prevent recurrence. Transparency is a core part of how we operate.
77joya ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how 77joya collects, uses, stores and protects personal data in connection with the operation of the 77joya betting and gaming platform at 77joya.com.
This policy applies to all players who register an account on 77joya, visit the website, use the mobile browser version or download and use the 77joya Android application. It covers all personal data collected through any of these channels.
This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement between you and 77joya. By registering an account or using the platform, you confirm your acceptance of this Privacy Policy.
77joya collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically through your use of the platform. Here is a breakdown of what we collect and why:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity data | Full name, date of birth | Account registration and age verification |
| Contact data | Mobile number, email address | Account communication, support, verification |
| Payment data | bKash / Nagad / Rocket number, transaction IDs | Processing deposits and withdrawals |
| Identity verification | National ID, passport scan | KYC compliance and fraud prevention |
| Device and technical data | IP address, browser type, device model, OS | Security monitoring and fraud detection |
| Usage data | Pages visited, bets placed, session duration | Platform improvement and personalisation |
| Communications data | Support chat logs, email correspondence | Resolving disputes and improving support quality |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by law or for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion).
77joya uses the personal data we collect for the following purposes:
77joya processes your personal data on the following legal grounds:
77joya uses cookies and similar tracking technologies to operate the platform, remember your preferences and analyse how the platform is used. Cookies are small text files stored on your device when you visit the 77joya website.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the 77joya platform from functioning correctly. For full details on the cookies we use, contact [email protected].
77joya does not sell, rent or trade your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
All third parties with whom 77joya shares data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to 77joya.
77joya retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When data is no longer required and the applicable retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to any individual.
You have the following rights in relation to your personal data held by 77joya. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
Request a copy of all personal data 77joya holds about you.
Request correction of any inaccurate or incomplete personal data.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances while a dispute or review is ongoing.
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing of your data for direct marketing or where processing is based on legitimate interests.
The 77joya platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 77joya, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.
77joya uses age verification checks during registration and reserves the right to request proof of age at any point. Accounts where the player cannot confirm they are 18 or over will be suspended pending verification.
77joya takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration:
While 77joya takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
The 77joya platform does not contain links to external third-party websites. All navigation on the platform stays within the 77joya domain. This Privacy Policy applies only to data collected through the 77joya platform and does not cover any third-party services you may access independently.
Payment processing is handled by bKash, Nagad and Rocket through their own secure systems. When you initiate a payment, you interact with those providers' own interfaces. 77joya is not responsible for the privacy practices of those providers — please review their respective privacy policies for information on how they handle your data.
77joya may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When material changes are made, we will notify registered players via a notice on the platform or by email to the address registered on their account.
The updated policy will take effect from the date it is published on this page. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of the 77joya platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically so you are always aware of how 77joya handles your personal data.
If you have any questions, concerns or requests relating to this Privacy Policy or the way 77joya handles your personal data, please get in touch with our support team: